Refund and Returns Policy

Effective Date: December 9, 2024

Thank you for shopping at Ringztopic. We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a clear and straightforward refund and returns policy.

1. Returns Eligibility

You may return your item(s) within 30 days from the date of delivery for a full refund or exchange, provided that:

  • The item is unused and in the same condition that you received it.
  • The item is in its original packaging with all tags attached.
  • You have a valid receipt or proof of purchase.

2. Non-Returnable Items

Certain items are non-returnable, including but not limited to:

  • Custom or personalized items
  • Gift cards
  • Sale or clearance items

3. How to Initiate a Return

To return an item, please follow these steps:

  • Step 1: Contact our customer support team at info@ringztopic.click or call 307-621-0431 to request a return authorization. Please provide your order number and details about the item(s) you wish to return.

  • Step 2: Once your return is authorized, we will provide you with a return shipping label and instructions for returning the product.

  • Step 3: Ship the item back to us using the provided label. You are responsible for the cost of return shipping, except in the case of defective or incorrect items.

4. Refund Process

Once we receive your returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase. Please note that processing refunds may take up to 7-10 business days, depending on your bank or payment provider.

5. Exchanges

If you would prefer an exchange instead of a refund, please notify our customer service team when you request the return. We will assist you in processing an exchange for the same item or a different product of equal value, subject to availability.

6. Damaged or Defective Items

If you receive an item that is damaged, defective, or incorrect, please contact us immediately at info@ringztopic.click or 307-621-0431. We will provide you with a return shipping label and arrange for a replacement or a full refund, depending on your preference.

7. How to Contact Us

For any questions about returns, exchanges, or refunds, please contact our customer support team at:

Ringztopic
4599 Thorn Street, Garden Grove, California, United States
Phone: 307-621-0431
Email: info@ringztopic.click
Website: www.ringztopic.click

8. International Returns

If you are returning items from outside the United States, please note that additional shipping costs may apply, and you are responsible for any customs fees or import taxes. We recommend using a trackable shipping service to return items internationally.

9. Changes to the Refund and Return Policy

Ringztopic reserves the right to update or modify this Refund and Returns Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates.